How do I sign up for the rewards program? Does it cost anything?

Signing up is 100% free, and it will never cost you anything to earn points. Simply create an account by clicking here and enter your name, email, and password.

Where can I find all of my rewards account info?

Simply log into your account and click on the Rewards section! From there, you can view your rewards balance, points activity, ways to earn, and available rewards.

How do I earn points?

There are a few ways you can earn points as a member. You can earn points by making purchases on our website or following us on social media. You will earn points for every $1.00 you spend on our website. Scalp Enthusiasts will earn 1 point for every $1.00 spent. Members who have advanced to Scalp Expert status will earn 1.5 points for every $1.00 spent. Members who have advanced to Scalp Obsessed status will earn 2 points for every $1.00 spent. Points earned for dollars spent do not include taxes, shipping and handling charges and any other fees associated with your purchase.

Do my points expire?

No, program points do not expire

When does my VIP tier expire?

Once you advance to the next tier, you will be in that tier for one rolling year (i.e., for the 12 consecutive month period) from the date you earned it.

Why didn’t I earn points on my purchase?

Double-check you were signed into your rewards account and didn’t accidentally check out as a guest or use an email address that is not associated with your account. To earn points, you must be logged in when making purchases or check out using the email address associated with your account.

Can I use a discount reward on bundles, travel size, or already-discounted items?

No, discount codes cannot be used towards bundles, travel size or already-discounted items.

Are international customers eligible to participate?

Yes, international customers may join JooYful Rewards.