Shipping policy

Shipping & Returns Policy

US orders shipping

We offer USPS shipping to the United States. FEDEX shipping is offered for the United States and international locations. Please allow 1-2 business days (not including Saturdays and Sundays) for order processing.

 

Delivery Options                        Cost          Estimated Delivery Time

 

Standard USPS Priority

(Incl. Alaska/Hawaii                     $5.95         4 - 5 Business Days

 

Express FEDEX 2nd Day

Air (Incl. Alaska/Hawaii)               $16.95       2nd Day Air

 

Canada - FEDEX Ground            $29.95       7-10 Business Days

 

International - FEDEX Priority     $29.95       4-10 business days

(All other countries)                                        Varies depending on country

                                                                       *Please note that all customs and

                                                                       import duties (including processing

                                                                       & brokerage fees) are the

                                                                       responsibility of the customer.

  

How can I return or exchange MoreJOOY products purchased from morejooy.com?

MoreJOOY wants you to order with confidence, so we guarantee your satisfaction. After receiving your order, if you are not completely satisfied, simply return gently used product within 14 days of receipt for a full refund or exchange. Please ship the product via insured parcel post and include a note with your order number and reason for return (to help us improve our quality and service) to below address. Please note that shipping charges related to your return are not refundable.

MoreJOOY

Attn: Return Dept.

11741 W Pico Blvd 

Suite A

Los Angeles, CA 90064

 

*Note: MoreJOOY only accepts returns on items purchased from morejooy.com. We do not accept the return or exchange if you purchased from one of our vendors or retailers.

If returning items purchased during special promotions (such as BOGO, 2-for-1, bundles sets, free gifts) please note all items included must be returned to receive your appropriate refund.

Your return will be process and will be credited 10-15 business days from the day your return is received to 215 S La Cienega Blvd Suite 207, Beverly Hills, CA 90211.

Does MoreJOOY ship internationally?

Yes, we ship outside of the United States. Please note that all customs and import duties are the sole responsibility of the customer.