HOW IT WORKS

  • TRY UP TO 4 ITEMS

    Curate Your Personalized Scalp Care Experience

  • 14-DAY TRIAL

    Try Them Out In The Comfort Of Home

  • EASY RETURNS

    Only Pay For What Your Keep

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FAQs

When do I have to return my items by?

Initiate your return before your 14 day trial ends.

Why is there an authorization on my card?

Similar to booking a hotel or rideshare, we reserve the funds in case you decide to keep all your items. An authorization is not a charge - you'll only be charged for what you keep.

Do I get free shipping or free returns?

Shipping costs will apply to your order. Please refer to our standard returns and refund policy.

I initiated my return, why is my card being re-authorized?

Banks have limits for how long a hold can be valid. The merchant is likely still processing your return. As soon as your return is approved, your card will be charged only for what you kept and will no longer require re-authorizations.

My trial ended and I was charged, but now I want to return something. Is this still possible?

You can return eligible items within our return window. You can follow our standard returns and refund policy.